View your license information online

I have to answer  two questions from JoyBidder Pro users quite often.

• Question 1: Why I don't receive registration code email after my purchase?

 The problem is mostly caused by buyer's email server failure and user's email spam filter setting, which is a separate topic I will talk about later.

• Question 2: My computer crashed and I re-install the OS and JoyBidder, but what is my registration code?

To relieve the buyer's frustration from both of these scenarios, registered JoyBidder Pro users can now view the license information online easily, so they don't need to wait for my answer from email.

A View License Information link is added to the JoyBidder Pro eBay Auction Sniper Purchase page, which will alow registered JoyBidder Pro users to view registration code and expiration date of the current license.  PayPal account email address of the latest PayPal transaction is required to retrieve the corresponding license information. Remember, please allow for up-to 1 business day, usually much sooner, for the payment to be processed and license information updated.

Version Update Fails on Mac OS X [fixed]

Some of Mac users cannot upgrade to the latest version. The problem affect both Pro and Free edition. We are aware of the issue and is working on the fix.

At this moment, we are building and testing the Mac installation image for the latest version 1.9.6 for Pro and Free edition. We will make them available as soon as ready.

One workaround is to downgrade to the 1.8.1 and then upgrade.

JoyBidder eBay Auction Sniper Pro 1.8.1 for Mac

JoyBidder eBay Auction Sniper Free 1.8.1 for Mac


Sorry for the trouble, but please make sure to upgrade to 1.9.6 as soon as you can. 

JoyBidder Pro for Mac OS X 10.8 Mountain Lion (or sort of)

My dear Mac users,  if your JoyBidder, possibly some other your favorite apps suddenly stop working after your recent OS X 10.8.x Mountain Lion upgrade, please read on. If you are planning to upgrade, make sure your favorite apps are compatible with Mountain Lion.

The problem appears to be caused by tightened security measure from the latest Mac OS X 10.8 upgrade. We are currently working on the fix, but, no eta yet, and from the look of it, the fix could take some days or even weeks to get ready), in the mean time, you can still run JoyBidder Pro as a Firefox Addon, that is, if you don't mind install Firefox on your Mac.

Once you have installed Firefox from http://www.mozilla.org, go to http://www.joybidder.com and click the "Firefox Extension" button.

JoyBidder Addon for Firefox works exactly the same as standalone desktop application. However, you need to re-config your eBay User Id and re-populate your item list, because addon and application don't share data.



 

CRITICAL BUG FIX: Update to version 1.8.1 NOW!

Latest update 1.8.1 is available for Pro and Free. It fixed a critical bug that auction items cannot be added or updated to JoyBidder due to changes eBay made during the last night. The fix was released within 5 hours when the issue was first reported. Existing users should upgrade to 1.8.1 as soon as possible. If you don't want to wait for the scheduled auto-update alert, you can upgrade manually.

Note: If you are using the Free version for Firefox, due to the Mozilla's rigid review process, the new version will be reviewed by AMO reviewers before it can be made public. (it could take 5 to 7 days).

enable eBay Price alert in JoyBidder

I have blogged about using JoyBidder Pro to monitor Buy It Now items price drop on eBay. Here is a simple guide to set up price alert and receive email when price changes.


Step 1: Add the items to JoyBidder. One of the many ways to do this to add the items using the item numbers.

Step 2: Select the items and right click the mouse button to bring up the popup menu, and enable the Price Alert.



Step 3: Open the settings dialog and make sure you enable email alerts



Step 4: Show the Price Alert column in the list, which displays up or down arrow if there is any price changes for the items.

Upgrade to JoyBidder Pro 1.7.7 for Firefox 7.x Now

It appears some users have trouble auto-updating to the latest version of JoyBidder eBay Auction Sniper Pro for Firefox. From what I have heard so far, it happens that if you upgrade Firefox to 7.x without JoyBidder being updated to the compatible version (1.7.7) first, Firefox will disable JoyBidder.

If you have this problem, please manually install the latest version of JoyBidder Pro for Firefox at http://www.joybidder.com/install.php

eBay search returns irrelvant item

I wanted to get a copy of Demon Souls strategy guide, which is only included in the Demon Souls Deluxe edition. This collectible item is sold at around $85 if used. There were rare occasions where it went under $80. So I created a scheduled search for it, which will automatically search and import items to JoyBidder. Every morning, I review the new findings and add the ones that I want to buy to a batch snipe of $76 (It is little too low, but I am testing the waters here, and who knows when the luck strikes. sniping, especially batch/group sniping, is very much like fishing, luck and patience are the key).

However, this morning, I found a "Gamenboy Advance Game Shark" in my list. I thought it might be a bug from JoyBidder, but it turns out that the item is actually in the eBay search results if you search for "Demon Souls Deluxe".

See screen shot below