Monday, February 4, 2013

View your license information online

I have to answer  two questions from JoyBidder Pro users quite often.
  • Question 1: Why I don't receive registration code email after my purchase?
 The problem is mostly caused by buyer's email server failure and user's email spam filter setting, which is a separate topic I will talk about later.

  • Question 2: My computer crashed and I re-install the OS and JoyBidder, but what is my registration code?

To relieve the buyer's frustration from both of these scenarios, registered JoyBidder Pro users can now view the license information online easily, so they don't need to wait for my answer from email.

A View License Information link is added to the JoyBidder Pro eBay Auction Sniper Purchase page, which will alow registered JoyBidder Pro users to view registration code and expiration date of the current license.  PayPal account email address of the latest PayPal transaction is required to retrieve the corresponding license information. Remember, please allow for up-to 1 business day, usually much sooner, for the payment to be processed and license information updated.